Terms of Service
Welcome to Soluna Woven. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase or browsing our site.
1. General Information
Soluna Woven (“we,” “our,” “us”) operates this online store to provide handmade woven bags and accessories to customers worldwide. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase on our website. If you are under this age, you may use the site only with the involvement of a parent or guardian.
3. Products & Descriptions
We make every effort to display our products as accurately as possible. However, since all items are handmade, slight variations in color, texture, or size may occur — making your bag truly unique.
4. Pricing & Payment
All prices are listed in [USD or your store currency] and are subject to change without notice. We accept major credit cards, debit cards, and other secure payment methods available at checkout. Full payment must be made before your order is processed.
5. Shipping & Delivery
Orders are shipped to the address provided at checkout. Estimated delivery times are listed on our shipping policy page but may vary due to factors beyond our control (e.g., carrier delays, customs processing). We are not responsible for lost or stolen packages once they are marked as delivered.
6. Returns & Exchanges
We want you to love your purchase. Please refer to our Return & Exchange Policy for detailed instructions. Note that some items may not be eligible for return due to their handmade nature.
7. Prohibited Uses
You may not use our website or products for any unlawful purpose. You agree not to transmit any malicious code, spam, or engage in fraudulent activity that could harm our store or its users.
8. Intellectual Property
All content on this website — including logos, product images, descriptions, and designs — is the property of Soluna Woven and may not be reproduced, distributed, or used without written permission.
9. Limitation of Liability
Soluna Woven shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our site or products. Our total liability will not exceed the amount paid for your purchase.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes means you accept the revised Terms.
